Terms of Service

Last Updated: 21 October 2026

Effective Date: 11 October 2026

Welcome to Playloop! These Terms of Service (“Terms”) govern your use of the Playloop mobile application (the “App”) and related services (collectively, the “Services”) provided by Clocktone Ltd. (“Company,” “we,” “us,” or “our”).

Please read these Terms carefully before using the Services. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

1. Acceptance of Terms

By accessing or using the Services, you confirm that:

• You have read and understood these Terms.
• You agree to be bound by these Terms
• You are at least 18 years old and legally capable of entering into a binding agreement
• You meet the further eligibility requirements set forth in Section 3.

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

2. Description of Services

Playloop is a mobile rewards application that allows you to receive so-called “Coins” by playing games. The Services are intended solely for personal entertainment purposes. The use of the Services for business or commercial purposes is strictly prohibited.

Clocktone Ltd. reserves the right to continuously expand, update, modify, and further develop the App. Users can therefore only access and use the Services in their current form at the time of use.

The Services are provided “as is” and may change at any time without notice.

3. Eligibility

3.1 Age Requirements

You must be at least 18 years old to use the Services. We reserve the right to stop offering our Services to you if we have to assume that you are not at least at the age of 18.

To redeem Rewards (cashout), you must be at least 18 years old or the age of majority in your state of residence, whichever is higher.

3.2 Geographic Restrictions

The Services are intended for users in jurisdictions where they are legal. We may restrict access to the Services in certain countries or regions at our discretion. By using the Services, you represent that you are accessing the Services from a jurisdiction where they are legal and that you are not subject to sanctions or restrictions that prohibit your use.

3.3 One Account Per Person

Each person may maintain only one account of and within the App, also if using multiple devices. Creating multiple accounts or using the Services on behalf of another person is prohibited. We reserve the right to check the one-account requirement within our safety and security functions within the reward process and to stop providing services and redeeming Rewards if we have reason to assume that there you are using more than one account.

4. Account and Access

4.1 Account Creation, no transferability

When you first open the App, a unique client identifier is automatically generated and stored on your mobile device. This identifier serves as your account identifier and is used to track your receipt of Coins/Rewards.

Important: Your account is tied to your mobile device, if you clear the App’s stored data or cache, if you reinstall the App, or if you lose your device, you may lose access to your account and any unredeemed Rewards. We do not require or store your email address or password. Your account cannot be transferred to another user.

4.2 Account Security

You are responsible for maintaining the security of your device and not preventing unauthorized access to your account. You need to notify us immediately if you suspect unauthorized use.

4.3 Identity Verification

Before your first Reward redemption, you must complete verification through our biometric verification system. This process uses facial recognition technology to verify you are a real person and that you have only one account in our system. The facial recognition is usually only required once (for your first cashout) but may appear again if we suspect unusual activity in your account.

During the verification process, you will have to consent to the collection and processing of your biometric data as described in detail in in our Privacy Policy and Biometric Information Privacy Notice.

5. Receiving and Rewards Program

5.1 Coins

Playloop uses a reward system through so called “Coins” or “Rewards” collected in the App. These Coins or Rewards have no real and/or fixed cash value until they are converted to receipts at certain points of time in the App. Coins or Rewards cannot be purchased, transferred, or sold and may be forfeited if you violate these Terms. The handling of Coins and Rewards and their exchange to real value can be subject to change at any point of time at our free discretion.

5.1.1 Expiration of Coins and Rewards

Important: Coins and/or Rewards will expire and be deleted automatically one (1) year after being credited to your account if not redeemed within that time. We will not be liable for any expired and deleted Coins or Rewards.

5.1.2 Welcome bonus (If Applicable)

If you receive a welcome bonus, the amount of Coins or Rewards may vary depending on factors such as your geographic location. There is no guaranteed entitlement to a welcome bonus. The conversion of a welcome bonus into real value depends on your overall engagement with the App. The same expiration and payout conditions that apply to regular Coins and Rewards also apply to welcome bonus.

5.2 Methods to receive Rewards and Coins

You can collect Coins and Rewards through the following activities:

Amount of Coins and Rewards for each activity may vary based on factors including your location, content availability, advertising demand, and market conditions.

5.3 Revenue Share and receipts

Important Disclosure: Your Coins and/or Rewards and their real value depend on our advertising revenues, which vary significantly. We therefore make no guarantees about how much Coins and/or Rewards you will receive at any time and how they translate into real redeemable value. Coins and/or Rewards also vary based on engagement level, location, and ad availability.

See also Annex A: Disclosure Statement for typical data on received Coins/Rewards and their value

5.4 Reward Redemption

Eligibility: In order to redeem your Coins and/or Rewards, you (a) must be at least 18 years old, (b) must have successfully our completed biometric verification process, (c) your account must be in good standing and (d) you must have a positive Coins and/or rewards balance.

Redemption Process:

1. Navigate to the Wallet screen within the App
2. Select your preferred available reward (Amazon gift card, PayPal, etc.)
3. Complete device integrity and location verification
4. Provide email for reward delivery if and when requested
5. Receive your reward link or email

Reward Delivery: Please note that redemption of Rewards and/or Coins is fulfilled by third-party providers (gift cards, e.g. Amazon gift cards, via Tango Card; PayPal payouts via Tremendous; and direct PayPal payouts via PayPal). The delivery of your chosen redemption is typically immediate but may take up to 7 days. We are not responsible for delays or issues caused by reward providers. Gift cards are further subject to the terms of the issuing merchant. Please note also that not all reward systems may be available at all times and/or in all regions/locations, availability depends on the third-party offeror.

Fraud Prevention Requirements: In order to prevent fraudulent use of the App, we may impose a minimum activity requirement (e.g., a certain amount of time using the App) before permitting your first Reward/Coin redemption. We may require additional information to verify that you are not fraudulently collecting or redeeming Rewards, and may place any redemption on hold until requested information is provided. If you fail to provide requested information within a reasonable timeframe, your account may be restricted. When you redeem Rewards, we also verify your device’s GPS location (you may be asked to grant location permission for this purpose), the integrity of your device (e.g., via Google Play Integrity or comparable platform services) and device signals such as your advertising ID and SIM/network country. We may decline or place on hold any redemption if these checks cannot be completed or indicate fraudulent activity.

5.5 Taxes

You are responsible for all taxes on your received values.

• Real value of redeemed Coins/rewards from Playloop may constitute taxable income in your jurisdiction.
• If you receive $600 or more in a calendar year, we may be required to report your receipts to tax authorities and issue tax forms (e.g., Form 1099).
• You may be required to provide tax identification information (e.g., W-9 form) before receiving rewards.
• Consult a tax professional regarding your obligations.

6. Referral Program

We do not currently offer a referral program. We may introduce one in the future, subject to separate terms communicated at that time.

7. Prohibited Conduct

7.1 Prohibited Activities

By using the App you agree NOT to:

Fraud and Abuse: Create multiple accounts or help others create multiple accounts. Use bots, scripts, automation, or other artificial means to receive Rewards/Coins. Exploit bugs, glitches, or errors in the Services. Manipulate or circumvent our fraud detection systems. Falsify your identity or location. Use VPNs, proxies, or other tools to mask your location.

Account Violations: Share, sell, or transfer your account. Access the Services using another person’s account. Attempt to reverse-engineer, decompile, or modify the App.

Legal Violations: Violate any applicable law or regulation while using the APP. Infringe our intellectual property rights. Engage in money laundering or other financial crimes.

7.2 Consequences

Violations may result in temporary or permanent account lockout (escalating penalties), forfeiture of unredeemed Coins and Rewards, permanent account termination, reporting to law enforcement and legal action to cover our damages.

8. Intellectual Property

8.1 Our Content

The Services, including all content, graphics, features, and functionality, are owned and/or licensed by Clocktone Ltd. and are protected by intellectual property laws. You may not copy, modify, or distribute our content, use our trademarks without permission and/or remove proprietary notices from the App.

8.2 Third-Party Content

The video content displayed in the App may be owned by third parties. Such content is provided for viewing purposed only and may not be downloaded, copied, or redistributed.

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, royalty-free license to use such feedback for any purpose.

9. Disclaimers

9.1 Service Availability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee that the Services will be uninterrupted or error-free, that defects will be corrected, that the Services will meet your expectations and/or that receiving Coins/Rewards and/or redeeming opportunities will always be available.

9.2 Receiving Coins/Rewards Disclaimer

WE MAKE NO GUARANTEES ABOUT COINS/REWARDS RECEIVED. Your actual receipts depend on many factors outside our control, including advertising market conditions, your engagement level, and your location. Most users receive only modest amounts. Annex A for typical data on received Coins/Rewards and their value information.

9.3 Third-Party Services

We are not responsible for third-party services integrated with the App, including advertising networks, offerwall providers, reward fulfillment partners and/or biometric verification services.

10. Limitation of Liability

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOCKTONE LTD SHALL NOT BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, (B) LOSS OF PROFITS, REVENUE, DATA, OR USE, (C) DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES AND/OR (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.

10.2 Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU HAVE RECEIVED THROUGH THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

10.3 Exceptions

These limitations do not apply to liability that cannot be excluded by law, including gross negligence or willful misconduct, fraud, violations of applicable data protection laws and/or damages to life or health.

11. Indemnification

You agree to indemnify, defend, and hold harmless Clocktone Ltd., its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Services, your violation of these Terms, your violation of any third-party rights, and/or your fraudulent or illegal conduct in connection with the App.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@clocktone.io to attempt informal resolution. We will have 30 days to address your concerns.

12.2 Governing Law

These Terms are governed by the laws of Cyprus, without regard to conflict of law principles.

12.3 Jurisdiction

For any disputes not resolved informally, you agree to submit to the exclusive jurisdiction of the courts of Cyprus.

12.4 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE PROCEEDINGS.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Clocktone Ltd. regarding the Services.

13.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

13.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor.

13.5 Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.

14. Right of Withdrawal (EU/EEA Users)

This section applies to users in the European Union and European Economic Area in case of any future in-app purchases.

14.1 Right of Withdrawal

If you make an in-app purchase, you have the right to withdraw from that purchase within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us at:

Clocktone Ltd.
Karaiskaki 6, City House, 3032 Limassol, Cyprus
Email: legal@clocktone.io

of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

14.2 Effects of Withdrawal

If you withdraw from a purchase, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

14.3 Exceptions

Your right to withdraw from a purchase expires prematurely if: The Services were initiated only after you expressly consented to us commencing performance before expiry of the withdrawal period, and you acknowledged that you thereby lose your right of withdrawal and the purchase concerns the supply of digital content not supplied on a tangible medium and performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal

Note: Currently, Playloop does not offer in-app purchases. This section is provided for future reference should in-app purchases be introduced.

15. Contact Us

If you have questions about these Terms, contact us at:

Clocktone Ltd.
Email: legal@clocktone.io
Website: https://clocktone.io\ Playloop website: https://getplayloop.com

16. Final provisions for Users located in the US

16.1 The use of our App is governed by the laws of the State of New York.

16.2 By using our App, you fully and unconditionally agree to these Terms and to Clocktone’s decisions, which are final and binding in all matters relating to the usage of our App. Clocktone and its agencies are not responsible for any of the following: lost, late, incomplete, damaged, stolen, misdirected or illegible entries and records in our App; lost, interrupted or unavailable network, server or other connections; garbled transmissions or miscommunications; telephone transmission problems; computer or software malfunctions or damage to a user’s computer equipment (software or hardware); technical failures; or other errors or malfunctions of any kind, whether human, mechanical, electronic or otherwise. Proof of sending or submission of usage shall not be deemed proof of receipt by Clocktone. If Clocktone fails to enforce any term of these Terms, this shall not constitute a waiver of that provision.

16.3 Automated or bulk usage of our App, or usage of our App by third parties, will be disqualified at Clocktone’s discretion, and any Coins or Rewards resulting from such usage will be nullified. Multiple Users may not share the same email address. In the event of a dispute as to the identity of a User, the authorized account holder of the email address used to register will be deemed to be the User. The “authorized account holder” is the natural person to whom an email address has been assigned by an internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. Users may be required to show Clocktone proof that they are the authorized account holder; otherwise, they forfeit a Coin/Reward. Accounts that specify an invalid, non-working or inactive email address, or an email address that does not pass a security check, will be disqualified and ineligible to win. To be eligible to use our App, all information or steps required by these Terms must be completed and provided. Incomplete, illegible, corrupted or untimely usages are void and will be disqualified.

16.4 WARNING: ANY ATTEMPT BY A USER OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE ASSOCIATED WITH OUR APP OR TO UNDERMINE THE LEGITIMATE OPERATION OF THE APP MAY VIOLATE CRIMINAL AND CIVIL LAW. SHOULD SUCH AN ATTEMPT BE MADE, CLOCKTONE RESERVES THE RIGHT TO PROSECUTE AND TO SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.

16.5 Clocktone reserves the right, at its sole discretion, to disqualify any individual whom it finds to be attempting to tamper with or undermine the process and legitimate operation of the App, to violate these Terms, or to act in an unsportsmanlike or disruptive manner or with the intent to annoy, abuse, threaten or harass any other person.

16.6 Limitations of Liability; Release. BY PARTICIPATING IN AND USING OUR APP, YOU AGREE THAT CLOCKTONE AND ITS AFFILIATED COMPANIES SHALL HAVE NO LIABILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY YOU AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR TO PROPERTY, RESULTING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM THE ACCEPTANCE, POSSESSION, MISUSE OR USE OF COINS OR REWARDS, FROM ANY ENTRY OR FROM PARTICIPATION IN OUR APP OR IN ANY RELATED ACTIVITY, OR FOR ANY CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION OR INVASION OF PRIVACY, OR REWARD/PRIZE DELIVERY. THE RELEASED PARTIES ARE NOT RESPONSIBLE IF ANY REWARD OR COIN CANNOT BE AWARDED BECAUSE OF CANCELLATIONS, DELAYS OR INTERRUPTIONS DUE TO ACTS OF GOD, ACTS OF WAR, NATURAL DISASTERS, WEATHER OR TERRORISM. WITHOUT LIMITING THE FOREGOING AND TO THE EXTENT ALLOWABLE BY LAW, EVERYTHING IN THIS REGARD IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

16.7 Except where prohibited, you agree that: (i) any and all disputes, claims and causes of action arising out of or connected with our App or any Reward or Coin awarded shall be resolved individually, without resort to any form of class action, and exclusively by the state and/or district courts located in New York City, New York; (ii) any and all claims, judgments and awards shall be limited to the actual out-of-pocket costs incurred, including costs associated with entering our App, but shall in no event include attorneys’ fees; and (iii) under no circumstances will you be permitted to obtain awards for indirect, punitive, incidental and consequential damages or any other damages, other than for actual out-of-pocket expenses, and you hereby waive all rights to claim such damages and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms, or the rights and obligations of the entrant and Clocktone in connection with our Apps, shall be governed by and construed in accordance with the laws of the State of New York, without reference to any choice of law or conflict of law rules that would cause the law of any other jurisdiction to apply.

Annex A – Reward/Coin Disclosure Statement

This disclosure provides information about what users typically receive through Playloop.

1. How receiving Coins/Rewards and their value works

Playloop operates on an advertising revenue share model. When you watch content and view advertisements, advertisers pay us. You will receive a share of the advertising revenue attributed to your activity and distributed through Coins/Rewards which can be redeemed in real value vouchers or even payments (depends on regional availability). Your Rewards/Coins and the respective real value are calculated every 3 hours and credited to your account, depending on your activity.

2. Factors Affecting share in Rewards/Coins and real value

Your actual share in Rewards/Coins and real value attributed to them depends on many factors, including:

• Your Location: Advertising rates vary significantly by country and region. Users in the United States, Canada, Western Europe, and Australia typically receive more than users in other regions.
• Advertising Demand: Revenue fluctuates based on advertiser spending, which varies by season, economic conditions, and industry trends.
• Your Engagement: Rewards/Coins and their value increase with more active engagement (watching more content, completing more offers).
• Content Availability: The amount of content and offers available varies by region and time.
• Ad Fill Rate: Not every content view includes an ad. Fill rates vary.

3. Typical Receipts of Coins/Rewards and their value (Illustrative)

IMPORTANT: These figures are illustrative examples and not guarantees.

Based on platform data, here is what users may typically receive in Coins/Rewards representing the following real money values:

Notes: These are estimates are based on US users with average ad rates. Users in other countries may receive significantly less. Received values can vary substantially week-to-week. High receivers are not typical and require substantial time investment

4. No Guarantees

WE DO NOT GUARANTEE RECEIPT OF ANY SPECIFIC VALUES.

• Past receipts are not indicative of future results
• Advertising revenue can decrease without notice
• We may modify receipt rates at any time
• The platform is not a source of primary income

5. No Investment Required

• Playloop is free to download and use
• You do not need to pay anything to receive rewards
• There are no premium tiers or paid upgrades

6. Contact

For questions about receiving Coins/Rewards and their value:

Clocktone Ltd.
Email: legal@clocktone.io